Privacy policy
The short version. Hidewild is a hide-and-seek game played outside, so it needs to know where you are while a match runs. It uses that to run the game and for nothing else. There are no ads, no tracking across other apps or sites, and your data is never sold.
Who we are
Hidewild is made by Ali Sufyan. For anything about your data, write to ali.sufyan@mvpninja.com.
What we collect
- Your account. An account id. If you link Sign in with Apple or Google, we also get the email address that provider gives us. Apple can hide your real address behind a relay.
- Your profile. The name you choose, your look (avatar and cosmetics), your level, XP, coins and gems, your season-pass progress and your friend code.
- Your age. At sign-up we ask for your birth date to check you are at least 13. We keep only the age it gives. The date itself is never stored.
- Your location, during matches only. While you are in a match, your phone sends your position and its accuracy, including with the phone locked if you allow that. Outside a match, Hidewild does not collect your location. Zone setup uses your position on the phone to place the zone; that position is not sent to us.
- Gameplay. Matches you played, their results, tags, distance walked, awards, quests and stats.
- Social. Your friends, the friend requests you send and receive, your crew, the players you block, and any reports you send, including the note you write.
- Purchases. Which products you bought, as signed transactions from the App Store. Apple handles payment; we never see your card or payment details.
- Notifications. A push token for your device, and which notifications you have switched on.
- Crash reports and usage. If the app crashes, a crash report: what the app was doing, the phone model and iOS version. We also count a few things people do, such as signing up, starting a match or sending a friend request, to see which parts of the game are used. Neither is tied to your account or your name, and no advertising identifier is collected. They are counted by a random id for this installation of the app, and Google works out a rough area (country and city) from the network address; your GPS position is never part of it.
- The website waitlist. If you sign up on hidewild.app: your email, city, squad size, age range and how many iPhones your squad has.
Who can see your location
- Other players see where you are only when the rules of the mode reveal it: a ping, a reveal, or leaving the zone. Nobody else in the match can read your position directly.
- Our servers use your positions to run the match: tagging, the zone, pings, and measuring distance for rewards. The last position we received from you is kept with that match's record.
- Club replays. If someone in your match is a Hidewild Club member, the route everyone walked in that match is kept so that member can watch it again. It is deleted once their membership ends. Settings in the app says this too.
- Replays for everyone else are saved only on your own phone.
How we use it
To run matches and your account, credit what you earn and buy, show friends, crews and leaderboards, send the notifications you asked for, keep players safe (blocking, reports, and a filter on names), to stop cheating and abuse, and to fix crashes and improve the game. The legal basis is providing the service you asked for, and our legitimate interest in keeping the game safe and fair.
Who processes it for us
- Google Firebase: accounts, database and server functions. Game data is stored in the European Union (Belgium and the EU multi-region).
- Google Firebase Crashlytics and Google Analytics for Firebase: crash reports and the usage counts above. Advertising features are switched off.
- Apple: Sign in with Apple, App Store purchases and push notifications.
- Google: Google Sign-In, if you use it.
- Hostinger: hosts this website.
We share nothing with advertisers or data brokers.
How long we keep it
We keep your account data until you delete your account. Match records and results are kept so your history and the leaderboards work. Club replay routes go when the member's Club ends. Reports are kept for as long as they are needed for safety. Crash reports are kept for 90 days and usage counts for 2 months.
Deleting your account
In the app, go to Settings → Delete account. This deletes your profile, friends, crew place, inventory, history and balances, your results and positions from the matches you played, your route from other members' Club replays, and your sign-in. If you used Sign in with Apple, we also revoke Hidewild's access to your Apple ID. Some things stay:
- records of matches other players were in with you, including your name and result there;
- reports about safety;
- purchase records we must keep.
You can also email us to ask for deletion.
Children
Hidewild is for people aged 13 and over. We turn away anyone younger at sign-up. If you believe a child under 13 has an account, email us and we will delete it.
Your rights
You can ask us for a copy of your data, and ask us to correct, delete or restrict it, or object to how we use it. Email ali.sufyan@mvpninja.com. If you are in the EU or the UK, you can also complain to your local data protection authority.
Changes
If this policy changes, we will update this page and the date at the top. If a change is significant, we will also let you know in the app.